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Confidentiality Policy

At Lido Aesthetic Dermatology, we are committed to upholding the privacy and confidentiality of our patients in accordance with the our legal obligations.

All members of our practice, including unregistered staff and trainees, are bound to maintain strict confidentiality regarding patients and are prohibited from discussing or disclosing any aspects of patient care outside the practice.

We pledge to maintain accurate and comprehensive patient records, encompassing up-to-date medical histories, pertinent conversations about health, treatment, consent, costs, and clinical details. These records may also include consent forms, radiographs, photographs, plaster models, laboratory prescriptions, and referral letters as deemed necessary. Information essential for complete clinical care will be recorded, and the necessity for such information will be communicated to patients when required.

Access to patient records is carefully regulated to ensure that it is utilized only as necessary for the efficient functioning of the practice. This includes tasks such as issuing repeat prescriptions, writing referral letters, opening correspondence from hospitals and consultants, checking for received hospital or consultant letters, laboratory work, or radiology results, and scheduling appointments based on patient needs.

Disclosure of patient information to other health and social care professionals may occur with patient consent, ensuring only relevant portions of the records are released. These professionals are also legally obligated to treat the information with the same duty of care and confidence.

Information required by insurers will only be shared with the patient's explicit consent.

Any identifiable use of patient information outside the practice, including online postings, is strictly prohibited unless written consent is obtained from the patient.

In situations where patient safety is a concern, disclosure of information to appropriate social care agencies or the police may be necessary. When ordered by a court or under statutory duty, information about a patient will only be released to the minimum extent required, and justifications for such disclosures will be meticulously recorded in the patient's notes.

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